Is The RITZ Ybor a nightclub?
NO, The RITZ Ybor is not a nightclub. The RITZ Ybor is a special events venue only open when an event, concert, private party or wedding is booked.

Where is The RITZ Ybor located?
The RITZ Ybor is located at 1503 East 7th Avenue, on the corner of 15th Street, in the historic Ybor City district of Tampa, Florida.

Where is parking located?
The Centro Ybor parking garage is conveniently located directly behind The RITZ Ybor, while a 717 Parking Lot is conveniently located across the 15th Street from The RITZ Ybor.

Does The RITZ Ybor permit smoking inside their venue?
The RITZ Ybor is a non-smoking venue. The only room that allows for smoking inside is the Royal Room.

What type of payment does The RITZ Ybor accept at events and concerts?
The RITZ Ybor accepts U.S. cash and all major credit cards.

What is your ticket refund policy?
For ticketed events, the refund policy varies. Please check with your point of purchase on their refund policy.

Do I need ID to enter the venue?
We ask all of our guests to always have a photo ID (state ID, Drivers License, military ID or Passport) when visiting our venue or attending a show.

Who do I contact for Lost & Found?
Please call (813) 247-2555 ext 6556 or e-mail events@theritzybor.com if you left any item behind at our venue.

Am I allowed to bring camera equipment to a concert or event?
Point and shoot cameras are allowed. Any professional camera or video equipment, along with any camera with a detachable lens will require permission to be brought into the venue. All members of the media must request a media/photo pass by e-mailing events@theritzybor.com at least 7 days prior to the concert/event date for clearance or any questions.

Is there a size restriction on bags?
Smaller sized purses and bags are welcome inside our venue during a concert or special event, but they must measure no larger than 8.5"x11". We kindly ask all of our guests to keep their oversized bags, oversized purses, bookbags and backpacks in their vehicles.

What is the difference with pre-party doors and main door times?
There is usually a pre-party at concerts open to all ticket holders before doors open with live music and happy hour drink specials in the Royal Room. Main doors is when the doors open to the Theatre Ballroom.

Is there re-entry allowed at concerts and special events?
The RITZ Ybor has a no re-entry policy during all concerts and most special events. Guests who wish to return a prohibited item to their vehicle or need to exit and re-enter due to personal emergencies (i.e. retrieve medicine from vehicle), must first make contact with a Manager to make necessary arrangements.

Do I have to be accompanied by a parent/guardian if I am under 18?
Since most of our concerts are all ages show, patrons under the age of 15 years old are required to be accompanied by an adult.

Who do I contact to change the pick-up name at Will Call?
If the purchase was made online, please contact your online retailer. The RITZ Ybor can only change the pick-up name at Will Call if the purchase was made at our Box-Office and not online.

How can my band or I perform at The RITZ Ybor?
Please send an e-mail to bands@theritzybor.com.

What does General Admission mean?
General Admission means standing room only shows. Trust us, there is not a bad spot in the house to view a show.

Are there no seats during concerts?
There are tables and seats in the VIP Balcony during concerts. There is limited room and this area is only open for patrons 21 and older. Please ask one of our VIP Hostesses at an event for more information. This area typically fills up fast on first-come, first-serve basis, so arrive early.

Is there a handicapped section during concerts?
YES, there is a handicapped section available at all shows or concerts. Please ask one of our staff for a Manager if in need of access to this section.